TERMS OF SERVICE: COLOMBIA MAX
Effective Date: April 21, 2026
Owner/Operator: LatAm Surge LLC d/b/a Colombia Max
I. PLAIN ENGLISH SUMMARY (The “Industry Disclosure”)
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Relationship: Your legal agreement is exclusively with LatAm Surge LLC, doing business as Colombia Max.
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Lead Referral Status: We are a “Portal of Contact.” We connect you with service providers (Healthcare, Real Estate, Tourism, etc.), but we do not employ them, vet them, or guarantee their work.
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Mandatory Due Diligence: You assume a mandatory duty to independently vet every doctor, clinic, real estate agent, or tour operator we refer. Always consult a licensed professional before making financial, travel, or medical decisions.
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Liability Shield: You waive any claims against the individual owners or members of the Company.
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Dispute Path: You agree to a 60-day mediation period in New York before any legal action.
1. OPERATOR IDENTITY & JURISDICTION
1.1. Entity Status: Colombia Max (the “Site” or “Brand”) is owned and operated by LatAm Surge LLC (“Company”), a New York limited liability company.
1.2. Governing Law: These Terms are governed by the laws of the State of New York. Any legal proceedings shall be held exclusively in the state or federal courts of New York County, NY.
1.3. Non-Privity: User agrees that they have no “privity of contract” with any individual founder, member, or owner of the Company. You agree not to seek to identify or name individual members in any legal action against the Company.
2. PORTAL OF CONTACT & LEAD REFERRAL DISCLAIMER
2.1. Referral Model: The Company acts as a lead generation portal connecting Users with third-party service providers in fields including, but not limited to, healthcare, tourism, and real estate.
2.2. No Endorsement: A referral to a third party does not constitute an endorsement. The Company is not a party to any contract entered into between a User and a service provider.
2.3. Duty to Vet (Mandatory Verification): User acknowledges that the Company does not hold professional licenses in medical, legal, or real estate fields. User assumes a mandatory duty to independently verify the credentials, licensing, insurance, and reputation of any provider before engagement.
3. PROFESSIONAL SERVICES DISCLAIMER (Medical, Real Estate, Tourism)
3.1. No Professional Advice: Content on this Site is for informational purposes only and is not a substitute for professional advice.
3.2. Medical/Tourism: Mention of clinics or “Medical Tourism” is not medical advice. We do not guarantee outcomes, surgical results, or travel safety.
3.3. Real Estate: We are not licensed real estate brokers. All property data, legal status, and pricing must be verified by your own legal counsel or licensed broker in Colombia.
3.4. AI Disclosure: Some data may be AI-assisted. Users must verify all “hard data” (e.g., SMLMV visa figures or exchange rates) with official government sources.
4. INTELLECTUAL PROPERTY & ANONYMITY
4.1. IP Ownership: All Site content, logos, and branding for Colombia Max are owned by the Company or its third-party licensors.
4.2. Attribution: Use of the brand name “Colombia Max” refers specifically to the digital property managed by LatAm Surge LLC.
5. LIMITATION OF LIABILITY & THE “HIMALAYA CLAUSE”
5.1. Aggregate Liability: To the maximum extent permitted by law, the Company’s total liability for any claim shall not exceed $100.00 USD.
5.2. Extension of Protection: All disclaimers and liability shields in these Terms extend to the Company’s members, officers, and licensors (the “Protected Parties”).
6. INDEMNIFICATION
6.1. User agrees to indemnify and hold harmless LatAm Surge LLC d/b/a Colombia Max and all Protected Parties from any losses, damages, or legal fees resulting from the User’s reliance on Site information or any disputes arising with third-party service providers.
7. DISPUTE RESOLUTION
7.1. Mandatory Cooling-Off: Prior to filing any legal claim, User must submit a notice via the Company’s designated contact channel and engage in good-faith negotiations for sixty (60) days.
7.2. Mediation: If unresolved, parties agree to mandatory neutral mediation in New York County, NY, with costs shared equally.
8. TERMINATION
8.1. Right to Suspend: The Company reserves the right, in its sole discretion, to terminate or suspend your access to the Site and any related services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.
8.2. Survival: All provisions of the Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
9. PURCHASES, AVAILABILITY, AND ERRORS
9.1. Payment Information: If you wish to purchase any product or service made available through the Site (“Purchase”), you may be asked to supply information relevant to your transaction including, without limitation, your credit card number, expiration date, billing address, and shipping information.
9.2. User Representation: You represent and warrant that: (i) you have the legal right to use any credit card or payment method provided; and (ii) the information you supply is true, correct, and complete.
9.3. Third-Party Processors: The Company employs third-party services to facilitate payments. By submitting your information, you grant us the right to provide this information to these third parties subject to our Privacy Policy.
9.4. Errors and Inaccuracies: We are constantly updating our offerings and may experience delays in updating information. We cannot guarantee the accuracy or completeness of any information, including prices, product images, or specifications. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
9.5. Order Cancellation: We reserve the right to refuse or cancel any order if fraud or an unauthorized or illegal transaction is suspected, or if a product is listed with an incorrect price due to a typographical or system error.
10. SEVERABILITY
10.1. If any provision is found invalid by a court, the remaining provisions shall remain in full force and effect.